By Email

Note: The window of time in which modifications can be made to an order is very small. If you have any immediate concerns or changes to make to pending order.

  • Questions about your order: Be sure to include your order number and give us as much information about the order as you can.
  • Technical Issues: Be sure to include the type of browser, operating system, and images of the issue.
  • General questions, comments, issues, or feedback: Is there something you'd like us to know about your website, our products, or your Premier Yarns experience? We value your feedback and suggestions.
  • Pattern and Product Questions: Have an issue or question about a pattern or product? Be sure to include pattern name or product name and lot number, along with any pertinent information to help us assist you.